Remote battery or lost pairing
The most common and the cheapest. Wall button works, remote doesn't.
Fix: New battery, then reprogram. Minutes, not hours.
Garage door opener not working
It's one of three things: the remote, the power, or the opener itself. If the wall button works and the remote doesn't, it's the remote. If neither works, check the breaker and the plug. If the motor runs but the door stays put, the drive gear has stripped.
Call (510) 694-8090What causes it
Stripped drive gear
Motor runs, nothing moves, often with a grinding sound from the head unit.
Fix: Gear kit replacement.
Failed logic board
No response from anything, no lights. Damp coastal air is hard on boards.
Fix: Board replacement, or a new opener if the gearbox has gone too.
Tripped breaker or unplugged unit
Worth checking before anything else.
Fix: Reset the breaker, check the outlet.
Safety sensors blocking
The opener will run to open but refuse to close.
Fix: Align and clean the photo eyes.
Before you call
Worth trying
- Try the wall button as well as the remote
- Change the remote battery
- Check the breaker
- Look for a steady light on both sensors
Leave alone
- Replace the whole opener before the gear has been checked
- Bypass the safety sensors
We fix garage door opener not working the same day
You get the price before we drive out, and someone picks up whatever time you call.
The repair itself
Motor, gears, sensors, remotes and wall controls. We test the whole chain before replacing anything.